Refund policy
We want you to love your experience with Sculptyourbody26. If you are not completely satisfied with your purchase, please review our return guidelines below:
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Eligibility for Returns:
- Products must be returned within 7 days of delivery.
- Items must be unused, unopened, and in their original packaging to be eligible for a return.
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Non-Returnable Items:
- For hygiene and safety reasons, we do not accept returns of any product that has been opened, used, or damaged after delivery.
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Broken or opened products upon delivery cannot be returned or refunded, unless damaged in transit and reported immediately.
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Damaged or Defective Products:
- If your order arrives damaged or with a manufacturing defect, please contact us within 48 hours of receiving your package.
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Include clear photos of the damaged item and packaging for review. If approved, we will offer a replacement or store credit.
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Shipping Costs:
- Return shipping is the responsibility of the customer unless the product was damaged or incorrect.
- Original shipping charges are non-refundable.
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Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
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Contact Us:
For any return or exchange inquiries, please email us at sculptyourbody7@gmail.com with your order number and a detailed description of the issue.